Oferta compartida por Cristina
eDNA Technical Support Specialist
Full Job Description
Smith-Root is a global leader in eDNA product development. We are looking for a motivated individual with a science background to join our eDNA Division and help support this growing sector. The main duties of this position will be to support our customers with educational content and scientific technical expertise. This is a highly proactive position that requires someone with strong communication skills and an enthusiasm for interacting with other scientists.
Position duties
1. Teach eDNA classes and equipment trainings.
2. Support the Smith-Root sales office with customer inquiries.
3. Create videos and other online training content.
4. Represent Smith-Root eDNA products at trade shows.
5. Visit customer regions and check in on customer needs.
6. Consult with engineering team on design modifications for eDNA equipment.
7. Help with research studies and equipment evaluations.
8. Assist with electrofishing classes (minor role)
Travel
This position will be required to travel up to 1 week per month.
Required qualifications
· B.S. degree in Biology, Environmental Science, or related field.
· Experience with eDNA sampling, extraction, qPCR, metabarcoding.
· Teaching experience related to scientific courses.
· Strong written and oral communication skills.
Preferred qualifications
· M.Sc. degree in Biology, Environmental Science, or related field.
· Significant field experience with Smith-Root eDNA equipment.
· Background including sales and customer service.
· Experience writing scientific papers.
· Willingness and enthusiasm to travel (up to 1 week).
Starting salary
$60,000/yr.
Telework options
This position will be primarily located on-site at the Smith-Root headquarters in Vancouver, WA. There is the potential for occasional work from home options.
We offer a generous benefit package, competitive wages, drug screening and background check required. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or other protected status. EEOE/M/F/Vet/Disabled. All information will be kept confidential according to EEO guidelines.
Please submit cover letter and CV/Resume.
Job Type: Full-time
Pay: $60,000.00 - $65,000.00 per year
Benefits:Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Retirement plan
Vision insurance
Schedule:8 hour shift
Ability to commute/relocate:Vancouver, WA 98686: Reliably commute or planning to relocate before starting work (Required)
Experience:Customer service: 1 year (Preferred)
Work Location: In person
